November 24, 2025

From ROI to Readiness: Making the Decision to Start

Every leadership conversation about AI eventually lands on the same question: “What’s our ROI?”

It’s a fair question, but still the wrong starting point. ROI will always be hard to prove early on because AI changes how work happens. The real story begins before the numbers, in how leaders build readiness to lead a new way of working.

I meet business executives every week who feel torn between fear and FOMO. They know AI is transforming industries, but still hesitate to act because the path forward feels undefined. Committees form, studies start, and decisions get delayed. Each delay signals the same thing: we’re waiting for certainty that won’t come until we start.

AI Readiness Starts with Awareness: This Isn’t a Project

Every transformation begins with awareness. Before the technology, before the metrics, leaders have to see what’s actually changing.

AI represents a structural shift in how work flows, how people make decisions, and how organizations learn. It’s not a side initiative; it’s an operating model change that touches strategy, culture, and performance.

Google Cloud’s 2025 data shows that nearly three out of four organizations see ROI within their first year of AI implementation. The data confirms what many leaders suspect: the technology works. The difference between companies still debating and those already advancing comes down to a single moment of decision: someone said, “Let’s start.”

When I’m with a leadership team, I’ll often ask: where’s the barrier right now: Awareness, Desire, Knowledge, Ability, or Reinforcement? Naming it turns a vague hesitation into a solvable problem.

Building AI Leadership Desire: What’s in It for the Company, and for Me?

Once leaders understand the scale of change, the next question becomes motivation. Why now? Why us?

For organizations, readiness creates speed, adaptability, and new capacity. For individuals, it creates confidence, the sense that AI is something to master, not something to fear.

Leaders who make that connection personal unlock far more momentum. When an executive says, “This will make my team’s work easier, faster, and more strategic,” people lean in. Curiosity replaces fear. Once people experience small wins with AI, experimentation becomes a habit, and confidence spreads.

If budget timing is the hurdle, use a 30–60 day readiness sprint to build belief and line of sight, so next year’s plan funds what the team has already proven.

Creating AI Knowledge Frameworks That Build Confidence

Desire leads naturally to a need for understanding. Once teams want to move, they need a clear way to think.

Many freeze because the AI landscape feels chaotic, with hundreds of tools, platforms, and buzzwords competing for attention. The antidote is clarity.

We use simple frameworks to map the ecosystem: service providers, orchestration platforms, and point solutions. Seeing where agentic systems fit and what different AI agents actually do gives teams a shared language and structure.

When leaders can name what they’re working with, they can manage it. Clarity builds confidence, and confidence drives action.

A simple AI landscape map and a shared agent vocabulary reduce noise for non-experts and create the confidence to act.

Developing AI Ability: From Overwhelmed to Empowered

Knowledge only creates value when people can act on it. That’s where ability comes in.

I saw this firsthand with an HR leader who was drowning in manual reporting. After experimenting with two AI agents, she described a moment every executive should aim for: “I stopped feeling overwhelmed and started seeing the light.”

That single shift, from hesitation to confidence, changed how her team operated. Multiply that across fifty people, and you’ve transformed a department. Multiply it across functions, and you’ve transformed the company.

Ability grows through access, experimentation, and visible sponsorship. When leaders learn alongside their teams and model adoption themselves, readiness spreads faster than any top-down rollout ever could.

Bottom-up momentum works best with light guardrails, enough governance to keep teams safe and aligned without slowing their pace.

Reinforcing AI Adoption: Make It Part of the Operating Model

As teams gain ability, the next step is sustaining progress. Momentum only matters if it lasts.

Reinforcement means building AI into the way the business runs, not into a lab or quarterly update, but into the rhythm of everyday work.

Integrate AI into business reviews, planning cycles, and performance discussions. Make it a standing topic in leadership meetings. When it becomes part of how decisions are made and measured, AI stops being a novelty and becomes infrastructure.

This is where transformation takes root. Every success story, every small improvement, becomes proof that the organization is learning how to work differently.

AI Transformation Strategy: Fast Followers vs. First Movers

Once AI becomes part of the operating rhythm, the real differentiator is pace.

Many companies describe themselves as “fast followers,” waiting to see how others fare before committing. But in this era, waiting doesn’t reduce risk; it increases it.

The leaders pulling ahead are running controlled experiments today. They’re not betting the company; they’re proving value in a 90-day cycle, capturing insights, and adjusting course. Each small proof point compounds into organizational learning that fast followers struggle to match.

Readiness means moving deliberately while others hesitate, and learning faster with each step.

AI Governance in Action: 0→90 Days to Execution

That deliberate motion can happen faster than most expect.

A CEO recently asked us for an AI education plan. His words: “We have no idea what to do, but we know we can’t sit still.”

Sixty days later, that company had launched its first AI governance framework, expanded its agent licenses, and built the first wave of automation into core workflows. The next phase, embedding AI into annual planning, is already underway.

They didn’t wait for perfect ROI models. They started with commitment, learned quickly, and built readiness into the business. That’s what leadership in motion looks like.

From AI Committees to Commitment: A Readiness Checklist

Every organization hits the same crossroads. One path forms another committee to “study AI.” The other path decides to move.

Committees acknowledge uncertainty. Commitment creates movement. When leaders turn intention into action, the organization starts to learn in real time. Within 30 days, you can shift from talking about AI to proving how it works inside your business.

Here’s what that first month looks like in practice:

  1. Name an executive sponsor. Make AI progress someone’s visible responsibility.
  2. Pick one workflow to test. Start where the impact will be clear to your team.
  3. Define the capacity metrics that matter. Measure time saved, quality improved, or output expanded.
  4. Stand up lightweight governance. Create guardrails without slowing innovation.
  5. Share results visibly. Early wins build belief faster than any presentation deck.

Transformation never begins with perfect plans; it starts with action. You won’t measure readiness in months, but you can show it moving today. When leadership commits, clarity follows, momentum builds, and teams move with you.

Most teams don’t have all the pieces in place at the start, and they shouldn’t have to. Companies like SoftSnow help bridge strategy, data, and adoption, so progress happens faster while your people gain the confidence and skills to sustain it.

The Readiness Mindset: Lead the Change You Want to See

The companies shaping the next decade will be the ones whose leaders act with clarity and conviction. They see AI as more than a technology shift; it’s a capability that changes how their organizations think, decide, and grow.

Readiness develops through movement. Each experiment deepens understanding. Each aligned team builds confidence. Over time, those small, deliberate steps turn uncertainty into momentum.

When leadership commits, the path forward becomes clearer. Teams feel it. They match that energy and move with purpose. Progress compounds, and what once felt abstract becomes part of how the business runs.

The future is already being written by the organizations willing to learn while moving.

Start now, and let each step reveal the next.

Let’s get to work.

Larry Fisher
Co-Founder
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